This page contains step-by-step instructions on how to place your first order. Click the links below for information about each step -
Find what you want to buy
- Find what you want to buy
- Add it to your Basket
- Fill in the order form
If you already know what you want to buy, the easiest way to find it is to type its name in any of the search boxes around the website.
Alternatively, type a general name in a search box, or click tabs and links around the website until you discover something interesting.
To get more information about a product, click its name to see its product information page. There you will find -
- images of the item
- the items availability
- background information
- the buttons you need to add the item to your Shopping Basket
Add it to your Shopping Basket
The Shopping Basket is where you store items you intend to buy. You can always delete items from the Shopping Basket or save them for later if you change your mind. When you find what you want (or what you might want) click the "Add to Basket" button on the items product information page.
If you can not see an "Add to Basket" or "Add" button, its because the item is not available.
When you have added everything you want to the Shopping Basket, click "View Basket" in the top centre of the page.
To start filling in the order form, click the "Checkout" button.
Select "I am a new customer" and click the "Continue" button. Then fill in all required fields and click the "Continue" button.
Enter a delivery address
Tell us where you would like us to send your order.
Select a delivery method and delivery option
Consider how quickly you would like to receive your order, and choose a delivery method. See also Shipping Rates.
The delivery charge for your order will be displayed on the order summary page just before you submit your order.
Review and submit your order
Check the information you have provided and make adjustments by clicking the "edit" button next to the relevant information. When you are ready, click the "Place Your Order" button to submit your order. We will then send you a confirmation e-mail message. We will also send you an e-mail message when we dispatch the order to you.
Tracking your order
After placing your order you can make changes to it, using right up until we start to process the order.
Should you require any further assistance please call on 01922 406395 or write to us at;
The Little Lane Company Limited, 1-4 Little Lane, Short Heath, Willenhall, West Midlands, United Kingdom, WV12 5PU